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Terms and Conditions

Please read this document carefully. By accessing this website, you confirm that you have read, understood and accepted the information below. If you do not agree to these Terms and Conditions, which complement the Privacy Policy of the Site, you must immediately stop using the services and cancel your registration. This Agreement (hereinafter referred to as “Terms of Use”, “Terms” or “Agreement”) is between GXS Empreendimentos Turisticos Ltda. (hereinafter referred to as “PONTA DOS GANCHOS EXCLUSIVE RESORT” or “Hotel”), a Brazilian limited company enrolled at CNPJ (Corporate Taxpayer’s Registration) under No. 02.880.567/0001-25, headquartered at Rua Eupídeo Alves do Nascimento, No. 104, Governador Celso Ramos/SC, Brazil, ZIP code 88190-000, responsible for the website www.pontadosganchos.com.br and, on the other hand, the website users (hereinafter “USERS” or “GUESTS”), whose identification and qualification will be provided by them via reservation or by signing in to the website. These Terms are valid and enforceable for any access or use of the website, inside or outside Brazil, and regulates the services offered by PONTA DOS GANCHOS EXCLUSIVE RESORT, that is, the relationship between the parties derived from the hotel services and related products offered by the Hotel, including the use of tools, data, trademark licenses, name, voice, image, photographs, promotional material, marketing, offers, events, activities, promotions, discounts, among other services and products available to the user, without prejudice to the existence of other specific terms, regulations and conditions of use (“Additional Terms”).
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Website Use and Services
Terms Modifications and Final Provisions
Privacy and User Data

Website Use and Services

The services of this website are only available to individuals with full civil capacity, of legal age under local law and/or emancipated, who agree that the use of this website is regulated by these Terms.

By using this website, you declare that you have the legal age required to enter into the agreements with legal consequences, binding rules and that you are civil and criminally liable for them. User also declares that he/she is legally and fully authorized to make reservations for the Hotel and/or purchases of products and services for themselves and for others they represent.

Hotel reservations and purchase of services or products made available by PONTA DOS GANCHOS EXCLUSIVE RESORT must be legitimate, with the forbiddance of false or fraudulent information or reservations. The website must be accessed for personal purposes, thus being prohibited the use for commercial purposes and sending “spam” communications. The user declares that he/she will not use any robot software or equivalent technology automation when browsing the website or accessing our services.

The user’s reservations and registration personal information must be made by themselves or by their representatives with proper power of representation to act on their behalf, as well as being responsible for the content posted and registration information, that must be lawful, true, correct and always updated.

The Hotel will not, in any case, be held responsible for any error, omission, falsehood, inaccuracy in the information provided by the user.

The Hotel will not be deemed responsible for any error in the communication, interruption, malfunction or access difficulties; loss, theft or misunderstanding in messages sent or security problems in communications. The Hotel and any other related service provider may cancel or modify reservations made through the website if there is suspicion of error, fraud or illegitimate activity, without incurring in any liability for such act.

You agree that the Hotel and third party service providers or products related to this website are not liable for any loss or damages caused to your Internet access device by the use of bank, confidential, personal or other personally identifiable information related to or resulting from this website, or any other websites associated or directed by this site.

In order to allow the Hotel to offer the services related to this site, including the reservations or requests made herein, we may use services provided by third parties. The users of the website agree that the Hotel will not be responsible for acts, errors, omissions, contractual breaches, delays, defects, negligence or recklessness committed by these contracted third parties, nor will it be liable for damages, losses, death or any other harmful consequences.

Terms Modifications and Final Provisions

The guests agree and accept full responsibility for the use of the property, grounds, facilities, dependencies and adjacencies owned by the Hotel, including the products offered by it, and agrees to all terms and conditions of purchase.

Additionally, the guests agree to be fully responsible for any and all charges, fees and amounts, as well as possible fines for the misuse of the services related to her/his reservation and the services offered by the Hotel. Eventual failure to obey the rules may lead to the cancellation of the reservation, prohibition of access to the Hotel and its services, and/or the payment of a fine that may be charged directly to the guest’s credit card.

The brands, trademarks, trade names, names, symbols, domain names, intellectual property in general and other distinctive signs, as well as any content, design, art, visual identity, layout published on the website are exclusively owned by the Hotel, therefore being forbidden the use of such intellectual property rights or creations without prior authorization, as well as being prohibited partial or full reproduction thereof. In case of any violation of those rights, the Hotel will make use of all judicial measures available, including compensation for damages and legal fees to PONTA DOS GANCHOS EXCLUSIVE RESORT and any third party that may suffer damages for said acts.

Should any provision of these Terms become invalid, ineffective, null or void, the remaining provisions shall remain in effect for all purposes.

The acceptance of different conditions or waivers from the conditions herein, including but not limited to breaches of the contract or non-compliance with the provisions, shall be interpreted as an act of mere liberality and shall not imply in novation or waiver of these rights or permissions.

The provisions of these Terms are governed by the Brazilian law. The State Court of Santa Catarina, in Brazil, is the competent jurisdiction for settling any disputes that may arise out of this contractual relationship.

Notifications and subpoenas addressed to the Hotel must be sent to the address described as of its headquarters, contained in these Terms.

For any information, questions or clarifications, please contact us by e-mail contato@pontadosganchos.com.br.

Privacy and User Data

The users consent to receive promotional notifications and information from PONTA DOS GANCHOS EXCLUSIVE RESORT by e-mails, text messages (“SMS”), or any other means, with content related to the services and products offered by the Hotel. In case you want to withdraw this consent, please e-mail us at contato@pontadosganchos.com.br

THE HOTEL HAS SPECIFIC PRIVACY POLICIES FOR THE USE OF PERSONAL DATA AND SENSITIVE PERSONAL INFORMATION, AVAILABLE AT (Privacy Policy). REGISTRATION INFORMATION AND USER DATA ARE SUBJECT TO THOSE POLICIES, WHICH USERS DECLARE TO HAVE READ, UNDERSTOOD AND AGREED UPON. THE PRIVACY POLICIES REGULATE THE USE AND DELIVERY OF SERVICES CONCERNING THE COLLECTION, TREATMENT AND PROCESSING OF USERS DATA, INCLUDING THE TRANSFERRING OF INFORMATION TO STORAGE, PROCESSING AND USE FOR THE PURPOSES RELATED TO THE SERVICES OFFERED BY PONTA DOS GANCHOS EXCLUSIVE RESORT, ITS BUSINESS PARTNERS AND OTHER RELATED ESTABLISHMENTS, FOR THE SPECIFIC PROVISIONS OF THAT PRIVACY POLICY, WHICH CONSTITUTES PART AND COMPLEMENTS THESE TERMS.

The Hotel reserves the right to, without previous notice to users, alter, modify or adjust the terms of this Agreement or create further “Additional Terms” from time to time, by posting an updated version on the website. Any modification that restricts the users rights or the treatment of their personal data and sensitive personal information will be communicated in details. We encourage you to review these Terms periodically for any changes or updates, which will become part of this Agreement and in force as from the moment when they access, use, send or obtain content, products, promotions, information, services or offers from the Hotel. In case there is a conflict, the additional provisions or latest modifications will prevail with regard to the conflicting matter. If you do not agree to these terms, you must stop using our services, quit our website and cancel your registration at PONTA DOS GANCHOS EXCLUSIVE RESORT.